1. Scope of Services
   Floreat provides professional art handling, exhibition installation, transportation, and storage services. All work is performed with precision, care, and industry-standard practices.

2. Estimates and Fees
   Quotes are based on the project details provided at booking. Final costs may reflect additional time, materials, waiting periods, site complications, or special handling requirements. Any changes will be communicated and approved in advance when possible.

3. Cancellations
   Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee. Projects requiring long-distance travel or special equipment may be subject to different terms.

4. Client Responsibilities
   Clients are responsible for ensuring:

• Items are properly packed or ready for handling unless Floreat has agreed to provide packing.

• Special handling instructions are shared in writing before service.

Clear access to all delivery, installation, or loading sites (e.g., freight elevators, loading zones).

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Liability & Insurance
Floreat takes pride in safe handling. However, we are not liable for:

• Pre-existing or undocumented damage.

• Instability due to materials, construction, or inherent vice.

• Damage caused by conditions beyond our control (e.g., extreme weather, traffic delays, acts of nature).

Clients are responsible for arranging insurance coverage for items in transit or storage unless otherwise agreed upon in writing.
6. Storage Terms
Storage terms, including duration, fees, and access, will be outlined in a separate agreement if applicable. Storage fees must be paid in full before release of stored items.
7. Condition Reports
Condition reporting is available upon request and may incur an additional fee. Floreat is not responsible for undocumented damage unless a formal condition report was completed before handling.
8. Invoicing & Payment
Invoices are due within 30 days unless otherwise agreed. Late payments may incur a service charge.
9. Dispute Resolution
All services and agreements are subject to the laws of British Columbia, Canada. Any disputes will be resolved accordingly.